Privacy Policy
The Simple Gym Co ("we", "us", "our") operates Simple Gym OS. This policy explains how we collect, use, and protect your information when you use our platform and website.
1. Who we are
Simple Gym OS is operated by The Simple Gym Co. If you have any questions about this policy or your data, contact us at info@thesimplegym.co.
2. Information we collect
We may collect: your name, email address, and contact details; payment information (processed securely by our payment provider, we do not store card details); account and usage data relating to your use of the platform; and any information you provide when you contact us or take part in coaching.
3. How we use your information
We use your information to: provide and manage your access to the platform; process your subscription and payments; communicate with you about your account, updates, and support; improve the platform and our services; and meet our legal obligations.
4. Payment processing
Payments are handled by a third-party payment provider. Your card details are entered directly with them and are not stored on our systems. Their handling of your data is governed by their own privacy policy.
5. Data sharing
We do not sell your personal information. We may share data with trusted service providers who help us run the platform (such as payment processing, email delivery, and hosting), only as needed to provide the service, and with legal or regulatory authorities where required by law.
6. Data storage and security
We take reasonable steps to protect your information from loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, but we work to safeguard your data.
7. Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To make a request, contact us at info@thesimplegym.co.
8. Cookies
Our website may use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings.
9. International users
We operate from Australia. If you access the platform from outside Australia, your information may be processed in Australia and other countries where our providers operate.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the "last updated" date shown above.
11. Contact
For any questions about this policy or your personal data, contact us at info@thesimplegym.co.
This governing law is Australia.